Scope
This privacy policy applies to information collected through The Period Box website, enquiry forms, communications, and related online services. It does not apply to third-party websites, social platforms, payment gateways, or external services that may have their own policies.
Information We Collect
Depending on how you interact with us, we may collect your name, organisation name, email address, phone number, location, delivery or installation details, enquiry details, order information, billing information, and any message you choose to submit.
We may also collect technical information such as browser type, device information, approximate location, pages visited, referral source, and usage patterns through cookies or analytics tools.
How We Use Information
- To respond to enquiries and provide product or quote information.
- To process orders, deliveries, installation support, and service requests.
- To provide customer support, updates, reminders, and operational communication.
- To improve our website, products, services, and user experience.
- To comply with legal, accounting, safety, or regulatory obligations.
Sharing of Information
We do not sell or rent personal information. We may share necessary information with trusted service providers such as delivery partners, payment processors, installation partners, analytics providers, or support tools when needed to provide our services.
We may disclose information if required by law, to protect our rights, to prevent misuse, or to address security and fraud concerns.
Cookies & Analytics
Our website may use cookies or analytics scripts to understand website usage, improve access, remember preferences, and measure visitor interest. You may disable cookies in your browser, though some website features may not work as intended.
Data Security
We use reasonable safeguards to protect information submitted through our services. Sensitive information transmitted online is handled through secure service providers where applicable. No online transmission or storage system can be guaranteed completely secure, so we cannot promise absolute security.
Communication Preferences
Unless you ask us not to, we may contact you by email, phone, or other communication channels about your enquiry, order, support request, feedback, product updates, or relevant service information.
Policy Updates
We may update this privacy policy to reflect changes in law, technology, business practices, website features, or service operations. Updated versions will be posted on this website.